The renter is responsible for upholding the policies, cleanliness, and safety of their guests. CRE8 Toronto is a community driven safe space for all to practice the ARTS.
We are not currently renting for usage outside of art related rentals. Dance, Art, Media, Music, Martial Arts, Yoga & Fitness are permitted.
The studio that is booked is the side of the facility you have rented. Guests are asked to stay on their respective sides for everyone to have a positive experience. There is one washroom and changeroom on each side, and both studios have their own water fountains, speakers and fans. There are more public washrooms on the 3rd floor.
Selling food or beverages is prohibited unless approved by CRE8 Toronto via email (must be booked under the Commercial Rate).
The CRE8 logo in the studio is only permitted to be covered if the client purchases the commercial rates. ARTS Rate rentals are not permitted to block or cover the logos in the studios or common areas.
Renters who exceed their scheduled studio time by 15 minutes, will automatically be invoiced for the additional time.
PAYMENTS & DEPOSITS:
The studio is only officially booked once the payment has been sent to CRE8 Toronto. We do not hold any space or confirm bookings without the payment in full for non-recurring rentals.
All bookings are a 2 hour minimum. A 3.5% transaction fee applies to all invoices.
Payment/Deposit Structures:
One time rental: Full payment due upfront in order to secure booking.
Weekly rental: $100-$250 non-refundable deposit based on hours in order to hold the space. Recurring rental slots will be billed monthly, payment is due in full on the 1st of each month. All renters must have a valid credit card on file. Declined cards are subject to a $20 admin fee.
Deposits are non-refundable or transferable. Deposits are not subject to a refund, credit or transfer under any circumstances. This deposit ensures the studio can hold space and keep rates affordable long-term.
No shows (renters who do not show up without notice) are subject to no refunds or to reschedule their slot.
Rates vary on the number of hours booked per day as well as the nature of the rental. Rates will be reflected in the final invoice. If renters make changes to their hours (within the 72 hour notice policy), the rates will be adjusted accordingly.
CANCELLATIONS & RESCHEDULING: *By booking CRE8 Toronto, renter agrees to the terms of cancellations*
Studio cancellations or rescheduling requests, must be made within 72 hours from the scheduled booking start time
Cancellations honouring the 72 hours notice policy, are subject to two options:
A. Receive a refund minus 15% cancellation fee
B. Reschedule the hours at another date/time, with a limit of a 1 time reschedule. After 1 time reschedule, the booking is non-transferable or refundable.
Cancellations, rescheduling requests with less than 72 hours notice, will not be permitted to reschedule or receive a refund, credit or reschedule of any kind.
There is a one time rescheduling limit per month for each renter, after which the payment for the rental will not be refunded or credited.
Weather related cancellations are up to the studio’s discretion. If the studio staff can safely commute to the studio, the studio will remain open. If the renter chooses to cancel their booking, the renter will not be compensated, refunded or credited for the canceled time.
Last minute emergencies are not subject to compensation, refunds or credits.
No-shows or less than 24 hour notices will not receive a refund or rescheduling credit. All notices and requests should be emailed to cre8toronto@gmail.com or sent via Instagram direct messages.
If the studio cannot be used due to extreme circumstances such as but not limited to: damages, floods, fire, repairs etc, then a refund will be provided in full for the cancelled booking or rescheduled based on the renters preference.
Overtime/Additional Charges:
Rates vary on the number of hours booked per day as well as the nature of the rental. Making changes to your rental start/end time, nature of the rental are considered to be changes and must be made 72 hours prior.
If you wish to extend your rental, it can only be accepted if studio space is available and the on-site team is available to stay.
Renters who exceed their scheduled studio time by 15 minutes, will automatically be invoiced for the additional time in 30 minute increments. For example, the original end time was 9pm, the rental finished at 9:18pm, the invoice will reflect an additional 30 minutes.
HEALTH & SAFETY
The building’s main entrance door must remain closed and locked at all times. The renter should provide the studio code to all attendees entering the space. Do not allow strangers into the building .
CRE8 Toronto will disinfect the facility and bathrooms cleaned before and after rental usage. It’s our promise to ensure a clean and sanitary rental for your students and staff. Any concerns should be addressed to CRE8 Toronto team members
The renter is responsible for cleaning up after the use of change rooms and studios (no garbage on the floor, pick up your water bottles, cleaning up any spills, etc).
CRE8’s facility encompasses multiple security cameras for the protection of CRE8 Toronto’s facility and its guests. Any damages caused by the renter, will be subject to pay for the repairs in full
All equipment including but not limited to: flooring, mirrors, speakers, change-room area should remain in the same condition and location as found. If any incidents occur, please speak with CRE8 Toronto directly.
Any props used must be safe, freestanding and will need to be approved by CRE8 Directors as the marley flooring cannot always withstand sharp objects without tearing/damaging the floor.
Heels Dancing: the renter is responsible for making sure everyone has heel caps. They can be purchased at the front desk at CRE8 for $5/pair. We accept debit, credit or cash
Insurance is strongly encouraged but not mandatory, to be provided by the renter. CRE8 Toronto is not liable for the theft, injury or risk of life while in the CRE8 Toronto facility. Proof of insurance may be required in certain cases.
CRE8 Toronto is a place of inclusivity and community. Any vulgar or disrespectful behavior is subject to the guest(s) being asked to leave with renting privileges being revoked in extreme cases.
CRE8 Toronto strives to provide the safest possible environment for renters and their guests. Our vinyl sprung flooring is installed and maintained to help with injury prevention. CRE8 Toronto will not be held liable for any injuries that occur on the studio’s premises and outside our building.
First Aid Kits are available and will be provided if needed.
By entering our studio space, the renter and its guests agree to release liability from CRE8 Toronto and its team on site.
CREATING A SAFER SPACE: ANTI-HARASSMENT POLICY & SOCIAL MEDIA POLICY
CRE8 Toronto is committed to a healthy, harassment-free studio environment. While we welcome different perspectives and opinions, including negative ones, we do not tolerate cyber-bullying, derogatory remarks, harassment, slander, pornography, exploitation, stalking, threats, taunts or burner accounts on our social media pages. Users who violate our code of conduct will be warned, then persistent actions will result in being blocked.
Priority to hire employees and contractors as well as to provide services to renters and guests regardless of race, religion, color, national origin, sexual orientation or gender. All applicable laws relating to age, marital status, disability and discrimination will be strictly adhered to. Absolutely no verbal, physical abuse or threats will be tolerated by any party. Immediate action will be taken upon such events.
CRE8 prohibits sexual harassment of any staff member and or renter/guest. We strictly prohibit all other forms of harassment of any staff member and student /client based upon that person’s race, color, religion, ethnicity, national origin, age, disability, sexual orientation or pregnancy. Any and all complaints regarding harassment will be investigated and recorded in the policy book.
All guests entering CRE8 Toronto are expected to follow our rules to ensure this community shared space is kept peaceful, fair and enjoyable for all renters. Therefore, any complaints or harassment regarding all policies laid out will be enforced.