Our Policies.

The renter is responsible for upholding the policies, cleanliness, and safety of their guests listed on this website. By booking at CRE8 Toronto, you agree to the policies and terms on behalf of yourself (the renter), and the guests you bring forward into the space. It is strongly recommended that any individual or organization renting studio space access their own insurance for their own safety.

Rentals

  • All bookings for Studio 1 and 2 are subject to a 2 hour booking minimum. Studio 3 is subject to minimum 1 hour rentals.

  • We are not currently renting for usage outside of art related rentals. Dance, Art, Media, Music, Martial Arts, Yoga & Fitness are permitted.

  • The studio that is booked is the side of the facility you have rented. Guests are asked to stay on their respective sides for everyone to have a positive experience. There is one washroom and changeroom on each side, and both studios have their own water fountains, speakers and fans. There are more public washrooms on the 3rd floor.

  • Selling food or beverages is prohibited unless approved by CRE8 Toronto via email (must be booked under the Commercial Rate).

  • The CRE8 logo in the studio is only permitted to be covered if the client purchases the commercial rates. ARTS Rate rentals are not permitted to block or cover the logos in the studios or common areas.

  • Heels Dancing: the renter is responsible for making sure everyone has heel caps. They can be purchased at the front desk at CRE8 for $5/pair. We accept debit, credit or cash.

  • Any props used must be safe, freestanding and will need to be approved by CRE8 Team as the marley flooring cannot always withstand sharp objects without tearing/damaging the floor. 

Overtime Charges

  • Rates vary on the number of hours booked per day as well as the nature of the rental. Making changes to your rental start/end time, nature of the rental are considered to be changes and must be made 72 hours prior. 

  • If you wish to extend your rental, it can only be accepted if studio space is available and the on-site team is available to stay.

  • Renters who exceed their scheduled studio time by 15 minutes, will automatically be invoiced for the additional time in 30 minute increments. For example, the original end time was 9pm, the rental finished at 9:18pm, the invoice will reflect an additional 30 minutes.

  • If you continue part of the services anywhere the facility once your rental time is complete, you will be subject to the additional rental hourly rate. Post class community time is encouraged, but varies differently than continuing classes in any capacity verbal or physical in the common areas. 

  • If the studio cannot be used due to extreme circumstances such as but not limited to:

    • Property damage, floods, fire, repairs, etc, then a refund will be provided in full for the canceled booking or rescheduled based on the renters preference.

Anti-Harassment & Social Media Policy

  • CRE8 Toronto is committed to a healthy, harassment-free studio environment. While we welcome different perspectives and opinions, including negative ones, we do not tolerate cyber-bullying, derogatory remarks, harassment, slander, pornography, exploitation, stalking, threats, taunts or burner accounts on our social media pages. Users who violate our code of conduct will be warned, then persistent actions will result in being blocked.

  • Priority to hire employees and contractors as well as to provide services to renters and guests regardless of race, religion, color, national origin, sexual orientation or gender. All applicable laws relating to age, marital status, disability and discrimination will be strictly adhered to. Absolutely no verbal, physical abuse or threats will be tolerated by any party. Immediate action will be taken upon such events.

  • CRE8 prohibits sexual harassment of any staff member and or renter/guest. We strictly prohibit all other forms of harassment of any staff member and student /client based upon that person’s race, color, religion, ethnicity, national origin, age, disability, sexual orientation or pregnancy. Any and all complaints regarding harassment will be investigated and recorded in the policy book.

  • All guests entering CRE8 Toronto are expected to follow our rules to ensure this community shared space is kept peaceful, fair and enjoyable for all renters. Therefore, any complaints or harassment regarding all policies laid out will be enforced.

Payments

  • The studio is only officially booked once the payment has been sent to CRE8 Toronto. We do not hold any space or confirm bookings without the payment in full.

  • A 3.5% transaction fee applies to all monthly invoices.

Payment Structure

  1. One time rental: Full payment due upfront in order to secure booking. All bookings are final sale.

  2. Weekly rental:

    1.  Invoices are due on the 1st of each month in full. 

    2. Late invoices are subject to a $20 flat fee automatically added. More than 5 days beyond the late payment date will be subject to the termination of rental privileges thereafter.

    3. If you wish to leave your weekly rental slot, CRE8 will require 1 month minimum notice otherwise the invoice is due in full to agreed hours.

    4. There are no holds for tentative bookings. The calendar will not be updated unless you agree to commit to said slot with agreement to pay in full with your monthly invoice.

    5. All bookings are final once paid.

Health & Safety

  • The building’s main entrance door must remain closed and locked at all times. The renter should provide the studio code to all attendees entering the space. Do not allow strangers into the building.

  • CRE8 Toronto will disinfect the facility and bathrooms cleaned before and after rental usage.

  • The renter is responsible for cleaning up after the use of change rooms and studios (no garbage on the floor, pick up your water bottles, cleaning up any spills, etc).

  • CRE8’s facility encompasses multiple security cameras for the protection of CRE8 Toronto’s facility and its guests. Any damages caused by the renter, will be subject to pay for the repairs in full.

  • All equipment including but not limited to: flooring, mirrors, speakers, change-room area should remain in the same condition and location as found. If any incidents occur, please speak with CRE8 Toronto directly. 

  • Insurance is strongly encouraged but not mandatory, to be provided by the renter. CRE8 Toronto is not liable for the theft, injury or risk of life while in the CRE8 Toronto facility.  Proof of insurance may be required in certain cases. 

  • CRE8 Toronto is a place of inclusivity and community. Any vulgar or disrespectful behavior is subject to the guest(s) being asked to leave with renting privileges being revoked in extreme cases.

  • CRE8 Toronto strives to provide the safest possible environment for renters and their guests. Our vinyl sprung flooring is installed and maintained to help with injury prevention. CRE8 Toronto will not be held liable for any injuries that occur on the studio’s premises and outside our building.

  • First Aid Kits are available and will be provided if needed.

  • By entering our studio space, the renter and all guests agree to release liability from CRE8 Toronto and its team on site. 

Cancellation Policy

There is a strict no refund, cancellation or reschedule policy. Unfortunately, with the nature of our space, we rely only on rentals and once you’ve booked, your booking will be final sale.

  • Weather related cancellations are up to the studio’s discretion in which a credit would be honoured.

  • If the studio staff can safely commute to the studio, the studio will remain open.

  • If the renter chooses to cancel their booking, the renter will not be compensated, refunded or credited for the canceled time.